Where can I find help for my Hatchimal?

If you are having challenges with your Hatchimal, the first step to note is that the plastic 'locks' located underneath the egg need to be turned 90 degrees and pulled out from underneath to activate the hatching process.

Further help and advice can be found on Hatchimals Support.

Alternatively, a video on Hatchimals can be viewed below but please supervise your children when watching this: