What is your pricing policy?

 Price matching: We don't offer a price-match option, but we do aim to offer competitive prices and value for money across our whole range.

Pricing: Due to the fast changing nature of toy retailing we are unable to guarantee the lowest prices on specific products at a single point in time.

Online promotions: Sometimes we promote products online and - unless otherwise stated - we're happy to match that price in store if stock is available.

Returns: If you are dissatisfied with a purchase for any reason we are happy to provide a full refund, within 28 days, if the goods are returned in their original condition with packaging and if you have a receipt as proof of purchase.

This does not affect your statutory rights.