Can I have some more information about your Gift Cards?

Gift Cards are perfect when you're short of gift ideas, or want to let that special someone choose their own present.

They can be loaded with up to £250 and used to make purchases online and in any of The Entertainer's stores.

Where can I buy a Gift Card?

Gift Cards are available to buy online at and from any Entertainer store.

For online purchases you can choose to receive, or send, your Gift Card via e-mail or in the post with standard delivery. If you've ordered a Gift Card and toys together, your Gift Card will be sent separately on a tracked service.



Where can I spend my Gift Card?

You can spend your Gift Card online at and in any Entertainer store. They cannot be redeemed over the phone. Only one Gift Card can be redeemed per transaction. If you have more than one gift card to use, please contact our customer service team and they will be happy to merge the gift cards together. Just have the gift card numbers to hand.

 Already got a gift card?




Should I register my Gift Card?

Once registered, you can login and request a replacement if your card is lost or stolen. You can also top it up online for future purchases.

How much cash can I load onto my Gift Card?

You can purchase or top up a card to a maximum value of £250.

How do I check my balance?

You don’t have to register to check your balance online.

  1. Simply visit our Gift Card page
  2. Click on the CHECK BALANCE tab at the top
  3. Enter the long card number on the back of your Gift Card

You can also check in any Entertainer store.

How long are Gift Cards valid for?

Gift Cards expire 24 months from the date of the last transaction.

Can I return a Gift Card or exchange it for cash?

Gift Cards cannot be exchanged for cash, but can be redeemed against any purchase online or in any branch of The Entertainer.

What is The Entertainer for Business?

Have a look at our Entertainer for Business Gift Card page for more information.

What are the Terms & Conditions?

The Entertainer reserves the right to add to or vary terms and conditions on reasonable notice for legal, security or regulatory reasons or to discontinue the Gift Card scheme at any time in the event of circumstances beyond the reasonable control of The Entertainer. Any such change and action to be taken as a result will be given in advance by notices in The Entertainer stores and on our website. Gift Cards are non-refundable.